Secure IT
for Real Estate Professionals
Protect Client
Transactions & Secure Closing Data
Your Complete
Real Estate Tech Partner
Secure your business. Protect client data. Stay prepared for evolving security & privacy requirements.
Your clients trust you with sensitive personal, financial, and transaction information. Your technology should help protect that trust.
Celestnova helps REALTORS®, real estate agents, brokers, teams, and real estate firms secure their devices, email, cloud data, and day-to-day operations with managed IT, cybersecurity, and compliance-focused security services designed for the modern real estate business.
Whether you’re a solo REALTOR®, a growing real estate team, or a multi-agent brokerage, we help you strengthen your security, protect client and transaction data, and build a more prepared business without adding more work to your team.
Why Real Estate Professionals Choose Celestnova
Real estate moves fast, and there is little room for technology or security problems.
A compromised email account, fraudulent wire request, phishing attack, ransomware incident, failed backup, or loss of access to critical transaction documents can disrupt a deal, expose sensitive client information, and damage the trust you’ve built with your clients.
Celestnova proactively manages your technology and security so you can focus on clients, listings, transactions, and growing your business instead of troubleshooting computers or responding to security issues.
Built for businesses that rely on
Understanding Real Estate Data Privacy, Security & Compliance Requirements
Enterprise-Level Security for Real Estate Businesses
Wire Fraud & Business Email Protection
24/7 Threat Monitoring
WISP Preparation & Updates
FTC Safeguards Rule / GLBA
Built to Protect Real Estate Operations
We help REALTORS®, agents, brokers, and real estate teams strengthen their security posture, protect client and transaction information, reduce exposure to phishing, ransomware, account compromise, and wire fraud, and prepare for the security and privacy requirements that may apply to their business.
Our approach is risk-based and business-specific rather than a one-size-fits-all compliance checklist.
Written Information Security Program
A Written Information Security Program (WISP) documents how your real estate business protects sensitive client, financial, and transaction information and manages its security responsibilities.
Security Responsibilities & Access Controls
Clearly defined security responsibilities, user permissions, account access, and controls to help ensure that only authorized people can access sensitive information.
Risk Assessments & Vendor Management
Ongoing evaluation of your technology environment, security risks, software platforms, cloud services, and third-party vendors that may access or process business or client information.
Employee Procedures & Incident Response
Documented procedures for secure email, password management, phishing awareness, handling sensitive information, reporting security incidents, and responding when something goes wrong.
Backup Policies & Regular Reviews
Documented backup, recovery, retention, and business continuity procedures, with regular reviews to ensure your security program continues to reflect how your business operates.
A WISP should reflect how your real estate business actually operates and should be reviewed and updated as your team, technology, vendors, services, and security risks change.
Compliance Support We Provide
Data-driven Insights
- Applicable security & privacy requirement assessment
- Custom-tailored security policy frameworks
- Audit- and review-ready security documentation
Custom WISP Preparation
Tailored Documentation: Built around your real estate business’s size, technology stack, team structure, vendors, and operational workflows rather than relying on generic templates.
- Tailored Policy Framework: We develop security policies that reflect how your agents and employees actually work, including email, cloud applications, client information, transaction documents, access controls, and remote work.
- Regulatory & Security Alignment: We help identify and address security and privacy requirements that may apply based on your business activities, location, services, and data handling practices.
- Operational Integration: We make your security documentation practical and usable, helping your team follow the policies without creating unnecessary administrative friction.
Security Controls Implementation
We implement and manage practical safeguards such as multi-factor authentication, endpoint protection, email security, access controls, encryption, secure backups, patch management, and other security measures based on your business’s risk profile.
- Access Control Management: Our team sets up strict role-based access limits to ensure agents, brokers, and transaction coordinators only access the specific property, buyer, and escrow records required for their deals.
- Endpoint Protection & MFA: We configure robust technical safeguards including Multi-Factor Authentication, full-disk encryption, and endpoint security across all laptops, smartphones, and tablets used by agents in the field.
- Secure Network Setup: We harden your digital perimeter, office network infrastructure, and cloud CRM/MLS environments against unauthorized access and wire fraud exploitation.
Security Awareness Training
We help your agents and employees recognize phishing, business email compromise, credential theft, wire-fraud attempts, social engineering, and other threats commonly targeting real estate businesses.
- Phishing Simulations: We launch automated, realistic phishing test campaigns simulating wire fraud scams, fake escrow instructions, and document signature traps to evaluate employee vigilance.
- Interactive Modules: Short, mobile-friendly training modules keep your team educated on credential security, public Wi-Fi risks at open houses, and safe wire transfer verification protocols.
- Progress Tracking & Analytics: Track completion rates across all team members, identify vulnerable agents, and measure overall security posture through detailed reporting.
Documentation Updates
As your real estate firm expands, opens new branch offices, or adopts new prop-tech software, we keep your security documentation fully up to date. Your WISP and security documentation should evolve with your business. We review and update policies, procedures, risk assessments, and security controls as your technology, team, vendors, and applicable requirements change.
- Workflow & Tech Updates: We review and update your security policies whenever you onboard new agents, integrate new transaction management platforms, or adjust closing workflows.
- Annual Policy Audits: Regular yearly reviews ensure your security practices continuously adapt to emerging cyber threats, changes in your business, and applicable security or privacy requirements
- Audit-Ready Records: Maintain a continuous trail of documented policy revisions to effortlessly demonstrate data protection compliance to partners, insurers, and regulatory bodies.
Everything Included in Our Managed IT Plans
Every managed IT plan includes proactive protection, monitoring, and support designed around the way modern real estate professionals work.
Next-Generation Endpoint Protection
Advanced threat detection and ransomware defense for the laptops and devices your agents and team rely on every day.
Cloud Backup
Encrypted backups for important business files, documents, and data with flexible recovery options when information is accidentally deleted, compromised, or lost.
24/7 Monitoring
Security issues and suspicious activity are monitored around the clock so potential threats can be identified before they become major business disruptions.
Unlimited Remote Support
Fast technical assistance whenever your agents or team need help, whether they’re working from the office, home, or on the road.
Email & Phishing Security
Protection against phishing, malicious attachments, spoofed emails, credential theft, and business email compromise that can put client information and transactions at risk.
Automatic Patch Management
Operating systems and applications are automatically kept up to date to reduce security vulnerabilities and help keep your team’s devices protected.
Cloud Backup & Business Continuity
Client information, transaction documents, contracts, property files, and business data need more than simple local storage. Celestnova’s managed cloud backup helps protect critical information from accidental deletion, hardware failure, ransomware, device loss, and other disruptions.
Our backup infrastructure utilizes U.S.-based data centers in Ashburn, Virginia and Phoenix, Arizona, providing geographic separation for stronger resilience and helping keep protected backup data within the USA.
- U.S.-Based Infrastructure
- 256-bit AES Encryption
- Off-site protection against local hardware failures
- Fast file and data recovery
- Automated Daily Backups
- Business continuity support when something goes wrong
Advanced Antivirus & Endpoint Protection
Real estate professionals rely on laptops, cloud applications, email, and mobile work environments every day. Celestnova helps protect the devices your agents and team use to access client information, transaction documents, business applications, and other sensitive data.
Our endpoint security provides layered protection against common threats while supporting the technical safeguards within your broader security program.
- Next-Generation Antivirus & Malware Protection
- Real-Time Threat Detection
- Ransomware Protection
- Proactive Endpoint Monitoring
- Automatic Security Updates & Patch Management
- Security Controls That Support Your WISP
Advanced Antivirus & Endpoint Protection
Real estate professionals rely on laptops, cloud applications, email, and mobile work environments every day. Celestnova helps protect the devices your agents and team use to access client information, transaction documents, business applications, and other sensitive data.
Our endpoint security provides layered protection against common threats while supporting the technical safeguards within your broader security program.
- Next-Generation Antivirus & Malware Protection
- Real-Time Threat Detection
- Ransomware Protection
- Proactive Endpoint Monitoring
- Automatic Security Updates & Patch Management
- Security Controls That Support Your WISP
24/7 Managed IT Support
IT problems don’t follow business hours, and neither should your support. Celestnova provides ongoing monitoring and remote IT assistance to help REALTORS®, agents, brokers, and real estate teams stay productive and resolve technology issues quickly.
- 24/7 remote technical support
- Proactive system monitoring
- Patch management and maintenance
- User and device support
- Help with business applications and cloud services
- Proactive identification of potential IT problems
A Structured 4 Step Onboarding Process
Step 1: Discovery & Assessment
We review your current technology, devices, software, users, cloud services, vendors, and overall security posture.
Step 2: Security Setup
We deploy protection across your devices, email, backups, access controls, and monitoring systems based on your business needs.
Step 3: Compliance Alignment
We help establish your WISP, identify relevant security and privacy considerations, and align supporting technical and administrative controls where applicable.
Step 4: Ongoing Support
We continue monitoring, supporting, and improving your technology and security while helping your team understand practical security best practices.
Choose Protection That Fits Your Real Estate Business
Nova Shield Essential
$69
/device/month
Essential Protection for Your Real Estate Business
- Next-Generation Antivirus + EDR
- Ransomware Protection & Rollback
- 250GB Secure Cloud Backup
- 24/7 Monitoring & Patch Management
- 24/7 Live IT Support
- Annual Preventive System Maintenance
- IT Asset Management
- Remote Device Lock & Data Wipe
- Secure Credential Vault
- End User Self-Service Portal
Best for: Solo REALTORS®, agents, and small real estate teams with 1–5 devices seeking core IT security and reliable support.
Nova Shield Professional
$129
/device/month
Includes: Everything in Shield Essential, +: Advanced Security for Growing Real Estate Teams, plus:
- 500GB Business Data Backup
- Advanced Email Security
- Security Awareness Training
- Network Discovery & Asset Visibility
- Asset Warranty Tracking
- Semi-Annual System Optimization
- Enhanced Security Reporting
Growing real estate teams and brokerages with 5–10+ devices that need stronger cybersecurity, employee training, and ongoing security program support.
Nova Shield Elite
$179
/device/month
Includes: Everything in Shield Professional, +: Maximum Resilience for Security-Conscious Real Estate Businesses, plus:
- 1TB Full System Image Backup
- Microsoft 365 Cloud Backup (Exchange, OneDrive, SharePoint, Teams, OneNote, Planner & Lists)
- Google Workspace Backup
- 24/7 Security Operations Monitoring
- Dark Web Monitoring
- Quarterly Preventive Maintenance
- Advanced Security Assessment Reports
- Identity Protection & Microsoft Entra ID Backup
Best for: Established real estate firms and brokerages requiring maximum resilience, comprehensive cloud protection, and active threat monitoring.
Powered By Security Solutions Built With
Recognized Security Standards
Security Controls Around the Requirements That Matter
State Privacy & Security Requirements
Protecting Client & Transaction Information
Real estate businesses may be subject to state privacy, data-security, and breach-notification requirements depending on where they operate and the information they collect, store, or share. We help implement practical safeguards such as access controls, encryption, secure backups, and security monitoring.
FTC Safeguards Rule
Where Applicable
Certain real estate-related businesses may fall within the scope of the FTC Safeguards Rule based on the financial activities they perform. Where applicable, we help support the technical and administrative safeguards required as part of a broader information security program.
GLBA
Protecting Nonpublic Financial Information
Some real estate businesses may handle financial information in ways that bring them within GLBA requirements. Where applicable, our managed security services help protect nonpublic financial information through access controls, monitoring, encryption, secure data handling, and other appropriate safeguards.
WISP
Documented Security Program
We help build, align, and maintain a Written Information Security Program (WISP) that reflects your real estate business’s actual technology environment, security risks, administrative policies, vendors, and active security controls.
Securing Every Digital Endpoint Across Your Real Estate Business
Workstations & Laptops
Advanced endpoint protection, patch management, ransomware defense, and proactive monitoring help protect the devices your agents and team rely on every day.
Business Email
Reduce exposure to phishing, business email compromise, credential theft, spoofed messages, and malicious attachments before they can disrupt your business or put client information at risk.
Client Data
Secure, encrypted cloud backups and access controls help protect client information, contracts, transaction documents, and other important business data against accidental deletion, hardware failure, unauthorized access, and ransomware.
Your Team
Security awareness training helps REALTORS®, agents, and employees recognize phishing, social engineering, wire-fraud attempts, and other threats while following safer security practices.
Your Questions, Answered
Know Before You Begin
Does every REALTOR® need a WISP?
Not necessarily. Whether a WISP or other written security program is required depends on the business’s activities, applicable laws, contractual obligations, location, and the type of information it handles. Even when a specific WISP requirement does not apply, having a documented security program can help establish consistent security practices, responsibilities, and procedures. Celestnova can help determine what type of security documentation makes sense for your business.
What security requirements apply to my business?
Requirements can vary based on your state, services, business activities, information handled, customers, and third-party relationships. Depending on the circumstances, a real estate business may need to consider state privacy laws, data-breach notification requirements, federal requirements such as the FTC Safeguards Rule or GLBA where applicable, contractual security requirements, and payment-security requirements such as PCI DSS when applicable. Celestnova can help identify relevant security considerations and implement technical and administrative safeguards to support your compliance efforts.
Can you help if we already have an IT provider?
Yes. Celestnova can work alongside your existing brokerage, internal technology team, or IT provider when responsibilities are clearly defined. We can provide cybersecurity, endpoint protection, backup, monitoring, security documentation, WISP support, and other services while coordinating with the parties already supporting your business.
How often should a WISP and security program be reviewed?
Your security program should be reviewed regularly and whenever there is a significant change to your business, technology, personnel, vendors, services, or security risks. We recommend at least an annual formal review, with ongoing monitoring and updates when circumstances change. A regular review helps ensure that your WISP, policies, risk assessment, and technical safeguards continue to reflect how your business actually operates.
Can you help us identify security gaps and implement the appropriate safeguards?
Yes. We can assess your technology environment, identify security gaps and risks, and recommend practical improvements based on your business needs. Depending on the assessment, this may include MFA, endpoint protection, email security, access controls, encryption, secure backups, patch management, security awareness training, incident-response procedures, and WISP documentation. Our goal is to help you build a practical security program based on your actual risks rather than a one-size-fits-all checklist.
What happens if my email is compromised?
We help quickly secure the account, reset compromised credentials, check for suspicious activity, and protect connected devices. We also help reduce further risk with MFA, email security, and stronger access controls.